Cancellation fee
Individuals or groups of up to 10 people:
Up to 14 days before arrival, guests can cancel free of charge.
In case of cancellation in the 14 days before arrival, the guest pays 50% of the total price.
In the event of a no-show, the guest will be charged the total price of the booking.
Groups of 10 or more people:
Up to 2 months before the agreed arrival date at the latest, we do not charge a cancellation fee and can be canceled by a written declaration from you.
Cancellation between the 2nd and 1st month: 30% of the agreed total price.
Cancellations from the 1st month and no later than 15 days before the day of arrival: 50% of the agreed total price.
In the event of cancellation within 15 days of arrival: 70% of the total price will be charged.
In the event of a no-show: 100% of the total price will be charged.
Check-In and Check-Out
On the day of arrival, your room will be ready for you at around 3 p.m. and on the day of departure you can use your room until 10 a.m.Pets
Your pets are very welcome at our hotel at an additional cost of 12€ per day.
Deposit
To be able to accept your booking, we need a deposit (50% of the total amount) – payable via bank transfer or credit card.
Parking
You can park your car at the open parking space. Our motorcyclist guests can use the garage free of charge.
Payment options
You can pay in cash or with credit card (Diners and American Express excluded).
Pets
Dogs are welcome at our Penegal hotel. We charge €12,00/night.
Out of consideration for other guests, dogs are not allowed in the dining room, but can wait for you in your room.
We would be grateful if you could bring a blanket or bedding for your dog to place in the room or on the balcony (for rooms with a balcony).
In the event of damage caused by your 4-legged friend, we will have to charge you for the amount of the damage.
Smoking
You are not allowed to smoke inside the hotel. We kindly ask you to go outside for smoking.
Tourist tax
The tourist tax amounts to 2€ per day/person and is paid directly at the property. Children up to 13 years are exempt from taxation.
Wellness Area
Relax in our indoor swimming pool and in our sauna world, both included in the price.
Wi-Fi
Free Wi-Fi is available in the whole hotel.